The Talent Spotter CIO: How smart CIOs surround themselves with the skills and talent to deliver high business performance

May 8, 2018 | Leadership

The challenge for CIOs is how to make better use of the changing ways in which talented people are engaging with the workplace. This isn’t always a simple task; our years of experience have taught us that each hot new trend in IT services has something to offer, but there’s alway a risk in there too.

While many CIOs already recognise that they can benefit from using outsourced partners, not all are going about it the right way. Engaging the services of a provider who fails to understand your company culture, or has no in-built structure to foster an understanding of what matters to your business and your people, will only provide more problems than solutions.

If your third-party provider delivers the same service for all its customers, you’re likely to start from scratch on the same IT problem again and again. This means:

  • The technological expertise to make the right decisions, so each challenge gets addressed rapidly.
  • The analytical depth to understand the business demands of your organisation, not just to its array of hardware and software.
  • The emotional intelligence to empathise with your employees as people with IT challenges you can fix, not names on an trouble ticket.

It’s a tall order. And perhaps not one you have time or resources to solve in-house. But trust us: when you get these factors right (or task someone to get them right alongside you), the result is a joy to behold.

So let’s take a wander through the challenges facing today’s talent spotter CIO. And while we do so, keep in mind the old adage: if you think professionals are expensive, wait until you’ve hired an amateur.

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Tagged: Little Fish

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